Frequently Asked Questions (FAQ)
1. What types of products do you offer?
We specialize in high-quality dietary supplements designed to support beauty, wellness, digestion, and overall health. Our product range includes:
- Collagen-based supplements (our core expertise)
- Essential vitamins & minerals (e.g., Magnesium Glycinate, Vitamin D3)
- Gut health solutions (Probiotic 40 Billion with Prebiotics)
- Brain & energy boosters (Mushroom Extract Complex Gummies)
- Omega-3 supplements for heart, brain, and joint health
- Beauty-focused supplements (Hair, Skin & Nails Essentials)
Our products are carefully formulated to enhance your natural glow, support immunity, and promote overall well-being.
2. Are your products safe to use?
Yes! All our products are made with high-quality, natural ingredients and undergo rigorous testing to ensure they meet the highest standards for safety, purity, and efficacy.
If you have any specific concerns or medical conditions, we always recommend consulting with your healthcare provider before starting a new supplement.
3. How do I choose the right product for me?
Your choice depends on your health goals:
- For glowing skin, stronger nails & healthy hair → Try Collagen Supplements & Hair, Skin & Nails Essentials
- For better digestion & gut health → Choose Probiotic 40 Billion with Prebiotics
- For stress relief & relaxation → Go for Magnesium Glycinate
- For energy & mental clarity → Our Mushroom Extract Complex Gummies are a great option
- For joint & heart health → Omega-3 Softgels are highly recommended
Still unsure? Reach out to our customer support team for personalized recommendations.
4. What is your return policy?
We offer a hassle-free 30-day return policy on most products. If you are not completely satisfied, you can return your order within 30 days of receipt. Please check our Return Policy page for full details.
5. How long will it take to receive my order?
Shipping times vary based on location and the selected shipping method. In general:
- Order processing: 1-2 business days
- Standard shipping (U.S.): 3-7 business days
- Expedited shipping: Available at checkout
For more information, please check our Shipping Policy page.
6. Do you offer international shipping?
Currently, we only ship within the United States, but we are working on expanding to international markets soon! Stay updated by subscribing to our newsletter.
7. How can I contact customer service?
You can reach us by:
📧 Email: support@mybodyget.com
📩 Contact Form: Visit our Contact Us page
We aim to respond within 24 hours on business days.
8. Are there any promotions or discounts available?
Yes! We regularly offer special promotions, discounts, and exclusive deals. To stay updated:
✅ Subscribe to our newsletter
✅ Check our Promotions page
✅ Follow us on Instagram & Facebook for flash sales
9. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking confirmation email with a link to follow your package’s progress.
10. What payment methods do you accept?
We accept the following secure payment methods:
✔ Visa, MasterCard, American Express, Discover
✔ PayPal
✔ Apple Pay & Google Pay
All transactions are encrypted and secure to protect your personal information.
Have a question ? We are here to help
Check out the most common questions our customers asked.
Still have questions ?
Contact our customer support.
What is your Return Policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 30 days of receiving your order to arrange a return or exchange. Visit our Returns & Exchanges page for more details.
Are your products safe to use?
Yes, all of our products are formulated with safety and efficacy in mind. We use only premium, natural ingredients that are rigorously tested to ensure they meet our high standards for quality and purity. If you have any concerns or specific questions about our products, please don't hesitate to contact us. We’re here to provide all the information you need to feel confident in your purchase.
How do I track my order?
Once your order is processed and shipped, you will receive a confirmation email with tracking information to follow up.
Do you offer international shipping?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Please check our Shipping Policy page for more details.
How can I contact customer support?
You can reach our customer support team through the "Contact Us" page or via email at support@mybodyget.com. We’re here to assist with any questions or concerns.
